Privacy Policy for Sabai Thai Spa

Last Updated: December 2025

Introduction

We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data when you book our massage therapy services or visit our website. By using our services, you consent to the data practices described in this policy.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our website:

• Personal identification information (name, email address, phone number, date of birth)
• Appointment and booking details including preferred therapist, service type, and scheduling information
• Health information relevant to providing safe and effective massage services, including medical conditions, injuries, allergies, and areas of concern
• Payment information for processing transactions (processed securely through our payment provider)

How We Use Your Information

We use the information we collect for the following legitimate business purposes:

• To provide and maintain our massage therapy services safely and effectively, tailoring treatments to your individual needs
• To process appointments, manage bookings, and send appointment reminders and confirmations
• To communicate with you about your appointments, our services, special offers, and wellness tips (you may opt out at any time)
• To improve our services, understand customer preferences, and enhance your overall experience

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences, understand how you use our site, and improve functionality. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). You can control cookie settings through your browser preferences, though disabling cookies may affect certain website features.

Data Protection and Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. Your information is stored securely on protected servers with restricted access. Only authorized personnel who need the information to provide our services can access your data. All payment information is processed through secure, encrypted payment gateways and we do not store complete credit card details on our systems. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services and Data Sharing

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, booking systems, email service providers, and website hosting services. These providers have access to your personal information only to perform specific tasks on our behalf and are contractually obligated to protect your data and use it only for the purposes we specify. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may also disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

Your Privacy Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

• Access: You have the right to request copies of your personal data that we hold
• Correction: You have the right to request correction of any inaccurate or incomplete information
• Deletion: You have the right to request deletion of your personal information, subject to legal retention requirements
• Objection: You have the right to object to or restrict the processing of your information in certain circumstances

Contact Us

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:

Sabai Thai Spa
123 High Street, Northern Quarter
Manchester, M4 1LT
United Kingdom
info@sabai-thai-spa.com
+44 20 1234 5678

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a revised 'Last Updated' date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.